Payment/Refund Policy

Payment for courses can be processed through the website here, or can be paid for by cash or cheque on the day of the course (cash preferred).  No postdated cheques will be accepted. If we receive a returned cheque from our bank for a payment you made, you will be invoiced for the original amount of the cheque plus a $25 bank fee. The payment of the invoiced amount will be due within 30 days of invoice date. We will not re-submit the original cheque, nor will we accept another cheque for the re-payment. You will need to mail to us a money order for the amount invoiced.  All sales are final, with the exception listed below.

For courses registered through the City of Red Deer registration, please follow their guidelines in reference to refund policies, etc.

In the event that a person who has paid for a privately booked course or activity chooses to cancel the course/activity or are unable to attend, a full 48 hours notice must be given.  If done as such, the amount will be refunded in full.  If the cancellation occurs within 24 hours of the course or activity, the person is subject to a 50% cancellation fee, which will be deducted from the amount paid, then the remainder will be paid back to the person that has cancelled.  If the person does not show up for the course, no refund will be given.
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